Shipping Policy

TrueDay Essentials LLC is committed to processing and shipping orders efficiently and transparently.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or U.S. federal holidays.

Shipping Methods & Delivery Times

• Shipping times vary based on the shipping method selected and destination.

• Standard shipping typically arrives within 3–7 business days after shipment.

• Expedited shipping options, if available, will be displayed at checkout.

Shipping Carriers
We work with reputable carriers such as USPS, UPS, FedEx, and trusted third-party fulfillment partners.

Shipping Confirmation & Tracking

• Once your order ships, you will receive a shipping confirmation email with tracking information.

• Tracking updates may take up to 24 hours to appear.

Shipping Restrictions

• At this time, we ship within the United States only.

• We do not ship to P.O. Boxes or APO/FPO addresses unless otherwise stated.

Delays

While we strive for timely delivery, shipping delays caused by carriers, weather, or other factors beyond our control may occur. TrueDay Essentials LLC is not responsible for delays once the package has been handed over to the carrier.

Returns & Refunds Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, please review our return guidelines below.

Return Eligibility

• Returns must be requested within 14 days of delivery.

• Items must be unused, unopened, and in original packaging.

• Due to health and safety regulations, opened or used personal care, wellness, or consumable products are not eligible for return.

Non-Returnable Items

• Opened or used consumable products

• Clearance or final sale items

• Gift cards

Return Process

1. Contact us at info@truedayessentials.com with your order number and reason for return.

2. If approved, you will receive return instructions.

3. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds

• Approved refunds will be issued to the original payment method within 5–10 business days after the returned item is received and inspected.

• Shipping charges are non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.

Contact Us

For any questions regarding shipping or returns, please contact us at:

TrueDay Essentials LLC
Email: info@truedayessentials.com

This policy is subject to change without notice. Please review it periodically for updates.

Shipping & Returns Policy

Shipping FAQs

How long is shipping?

Most orders arrive within 5 to 7 business days after processing.

Can I track my order?

Yes, once your order ships, we email you a tracking number to follow its journey.

What is your return policy?

Returns are accepted within 30 days of delivery. Items must be unused and in original packaging.

Are return shipping costs covered?

Return shipping is the customer's responsibility unless the item is defective.

How do I start a return?

Contact our support team with your order number to begin the return process.

Contact Us

Reach out anytime for help with your shipping or return concerns.